{"id":2648,"date":"2021-03-16T13:03:55","date_gmt":"2021-03-16T17:03:55","guid":{"rendered":"https:\/\/aqcamo.ca\/?page_id=2648"},"modified":"2021-03-16T13:23:40","modified_gmt":"2021-03-16T17:23:40","slug":"cancellation-and-refund-policy","status":"publish","type":"page","link":"https:\/\/aqcamo.ca\/en\/cancellation-and-refund-policy\/","title":{"rendered":"Cancellation and Refund Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.0.7&#8243;][et_pb_row _builder_version=&#8221;4.0.7&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.0.7&#8243;][et_pb_text _builder_version=&#8221;4.0.7&#8243;]<\/p>\n<p>AQCAMO is committed to making all reasonable efforts not to cancel planned events. However, a minimum number of participants is required to maintain the events.<\/p>\n<p>AQCAMO then reserves the right to cancel an event or, in the event of unforeseen circumstances, to postpone it.<\/p>\n<p>&nbsp;<\/p>\n<h3>FACE-TO-FACE TRAINING AND ANNUAL CONFERENCE<\/h3>\n<p>AQCAMO reserves the right to cancel on-site training or the annual conference. In this case, registration fees already paid will be refunded.<\/p>\n<p>Registered participants will be notified by email of the cancellation and\/or postponement of the event at least five (5) days prior to the date the event is scheduled to take place.<\/p>\n<p>Any cancellation by a participant must be made by e-mail and must reach ACQAMO five (5) working days or more before the event is scheduled to take place.<\/p>\n<p>If a cancellation occurs after this deadline, 50% of the registration fee will be charged.<\/p>\n<p>The participant is required to pay the invoice in full, whether they attend the event or not. Replacement of a participant by a colleague is accepted at no charge but AQCAMO must be notified 24 hours beforehand by email (<a href=\"mailto:info@aqcamo.ca\">info@aqcamo.ca<\/a>).<\/p>\n<p>&nbsp;<\/p>\n<h3>ONLINE TRAINING<\/h3>\n<p>There will be no refund or carry-over to another training session unless the course is removed from the list of available sessions.<\/p>\n<p>In this case, you will be provided with a list of other training options of the same value to choose from.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AQCAMO is committed to making all reasonable efforts&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<p>[et_pb_section fb_built=\"1\" _builder_version=\"4.0.7\"][et_pb_row _builder_version=\"4.0.7\"][et_pb_column type=\"4_4\" _builder_version=\"4.0.7\"][et_pb_text _builder_version=\"4.0.7\"]<\/p><p>L'AQCAMO s\u2019engage \u00e0 faire tous les efforts raisonnables pour ne pas annuler une activit\u00e9. Cependant, un nombre minimal de participants est requis pour son maintien.<\/p><p>L'AQCAMO se r\u00e9serve alors le droit d\u2019annuler une activit\u00e9 ou, en cas d\u2019impr\u00e9vu, de la reporter.<\/p><p>\u00a0<\/p><h3>FORMATION EN PR\u00c9SENTIEL ET COLLOQUE ANNUEL<\/h3><p>L\u2019AQCAMO se r\u00e9serve le droit d\u2019annuler une formation sur place ou le colloque annuel. Dans ce cas, les frais d\u2019inscription d\u00e9j\u00e0 vers\u00e9s seront rembours\u00e9s.<\/p><p>Les participants inscrits seront avis\u00e9s par courriel de l\u2019annulation de l\u2019activit\u00e9 et\/ou du report de l\u2019activit\u00e9, au moins cinq (5) jours avant la date \u00e0 laquelle devait se tenir l\u2019activit\u00e9.<\/p><p>Toute annulation d\u2019inscription par un participant doit \u00eatre faite par courriel et parvenir \u00e0 l\u2019AQCAMO cinq (5) jours ouvrables ou plus avant la tenue de la formation ou du colloque.<\/p><p>Si une annulation survient apr\u00e8s ce d\u00e9lai, 50% des frais d\u2019inscription seront factur\u00e9s.<\/p><p>Dans le cas d\u2019une absence, le participant est tenu d\u2019acquitter la facture en totalit\u00e9. Le remplacement d\u2019un participant par un coll\u00e8gue est accept\u00e9 sans frais mais AQCAMO doit \u00eatre avis\u00e9 24 h avant par courriel (<a href=\"mailto:info@aqcamo.ca\">info@aqcamo.ca<\/a>).<\/p><p>\u00a0<\/p><h3>FORMATION EN LIGNE<\/h3><p>Il n\u2019y aura aucun remboursement possible ni report vers une autre formation \u00e0 moins que la formation soit enlev\u00e9e de la liste des formations disponibles.<\/p><p>Dans ce cas-ci, on pourra vous fournir des options de formation de la m\u00eame valeur.<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-2648","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/aqcamo.ca\/en\/wp-json\/wp\/v2\/pages\/2648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aqcamo.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aqcamo.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aqcamo.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aqcamo.ca\/en\/wp-json\/wp\/v2\/comments?post=2648"}],"version-history":[{"count":4,"href":"https:\/\/aqcamo.ca\/en\/wp-json\/wp\/v2\/pages\/2648\/revisions"}],"predecessor-version":[{"id":2663,"href":"https:\/\/aqcamo.ca\/en\/wp-json\/wp\/v2\/pages\/2648\/revisions\/2663"}],"wp:attachment":[{"href":"https:\/\/aqcamo.ca\/en\/wp-json\/wp\/v2\/media?parent=2648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}